"We take customer service concerns very seriously. We reviewed the matter and believe it has been resolved. Ms. Davignon has received the credit as requested and her account has been closed.
Call for Action reached out to Doubleday once again Ralph Lauren Kids Models to try to help and got this response:
Therese Davignon, an avid reader, says she's been a loyal Doubleday Book Club member for 15 years.
In 2006, after receiving more than 450 consumer complaints for things like receiving the wrong material and billing complaints, the Attorney General's Office entered into an "Assurance of Voluntary Compliance" agreement with Doubleday.
"I had to take a step of action to try to get my money back," she explained.
"I emailed them and told them the whole situation. They sent me a letter back Ralph Lauren Polo Dress Uk
Book blunder fixed
to look into it thank you for contacting us," she told us after she filed her complaint.
She returned the extra copies, but when she was having trouble getting her money returned, she got in touch with WINK News Call for Action.
But that was not the end of Therese's problems. After getting her refund she wanted to cancel her membership, but couldn't.
Once she filed a complaint with the Pennsylvania office, Doubleday had to respond. They immediately refunded Therese her money, finally.
Turns out, Pennsylvania has dealt with Doubleday before.
In it, the company agrees to respond in writing to any complaint made to the Pennsylvania Attorney General's Office, comply with the state's consumer laws, and pay $40,000 for the initial investigation and for future "public protection purposes."
Our professional and experienced Call for Action Tommy Hilfiger Jeans Jacket
volunteers started working her case in December. When the volunteers kept getting the runaround from the company, they suggested that Therese file a complaint with the Attorney General's Office where Doubleday operates. So Therese filed a complaint with the Pennsylvania Attorney General's Office.
COLLIER COUNTY, Fla. Our Call for Action investigative team takes on a book club. Doubleday Book Club promises big savings, but one woman got fed up once she got more than double what she ordered, at a big cost!
saying that they were going Ralph Lauren Baseball Cap Singapore
That is, she has never had a problem until recently. In October 2013 she ordered three books and instead she got nine sent to her home. Three exact copies of the three books she ordered.
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